Online Studies
The Online Studies team provides support and oversees the course creation process for the University of Hartford’s fully online programs.
Phone: 860.768.4689
Email: OLS@yuantonghotelbeijing.com
Website: University of Hartford Online Studies Webpage
Student Blackboard Support
The following is student support for Blackboard only. All other support technical support issues need to be addressed to the Office of Technology Services (below).
Phone: 860.768.4636
Email: bbsupport@yuantonghotelbeijing.com
Ticket: FAQ/Submit a Ticket
Student Guide: How to Log in to Blackboard and Navigate a Course at UHart (PDF Document)
Information Technology Services (ITS) Help Desk
For general computer and Internet/network support questions, passwords, Internet/email problems, Banner/Self-Service, campus Facebook, and classroom technology.
Phone: 860.768.4357
Email: helpdesk@yuantonghotelbeijing.com
Website: Information Technology Services
Ticket: helpdesk.yuantonghotelbeijing.com